You can update/reduce your licenses in the customer area of our online store by going to: My Products> Product Details. There you can see our options available for update / degradation. However, if you have a pending invoice, you must pay the bill before you can make the upgrade / reduction.
- For site owners and web host licenses, you can choose, update, or reduce the order between them with the same serial number. If you choose to update, the system calculates the price difference. If you decide to go back to an earlier version, you can do so at the end of your current billing cycle. There is no credit refund for discounts, the new price will be reflected in your next bill.
- To update your rental license to the owner’s license, simply cancel your lease at the end of the month and apply for a new owner license
- To get a property license, you can only update. If you just purchased an enterprise license and would like to switch to a tenant license, your current use can be treated as a rental period plus manual processing fees. Create a ticket with our licensing department from the customer area to see if you’re eligible for a refund. If you have a property license and want to upgrade to an excellent property package, you only need to pay the difference between these two types of licenses.
Your license will be automatically updated from our license server once you pay your bill. The local license key will update automatically within one day. If you want to take effect immediately, run the following commands to retrieve a new license key: