In the modern age of technology, every brand wants to obtain a suitable online presence. This desire has become someone else’s business. To be more specific, has become the business of reseller hosting. Due to the increasing necessity of online presence, purchasing domain and hosting is the first and foremost step, to begin with.
Many web hosting companies offer good hosting plans yet not tailored for specific requirements as they are generic in nature. On the other side, by providing customized hosting plans including personalized services, hosting resellers have been allocating a small segment in the market. This is the reason that has led many individuals or entities to start their own reseller hosting business.
Along with that, ease of environment settings and low initial costing can bring progress in reseller hosting business overnight. From the perspective of a customer, you should look for a good reseller hosting provider.
Before you start, you should know what is reseller hosting:
Yes, in order to start a business, you must know what you are selling. Now, a question may arise – what is reseller hosting?. The process of selling hosts to multiple clients and allowing them to manage their own orders individually can be called reseller hosting. This is a type of business where you don’t need a web server or datacenter.
Further, you can become a web hosting provider getting customizable plans from other hosting infrastructure. Just tag a brand name to your business and start selling hosting to your clients. In other words, it can be called reseller hosting with WHMCS (Web Host Manager Complete Solution), which is an all-in-one web hosting management tool powered by cPanel.
Currently, almost all the hosting resellers provide WHMCS panels to easily set up your website’s environment and make it running. So, don’t get confused about reseller hosting with WHMCS, it is actually the same thing. The reseller hosting providers in Bangladesh run their businesses in the same way.
What are the common problems that come with reseller hosting?
Now that you have gained some knowledge about reseller hosting, it’s time to discuss the challenges that come with it. You may be thinking of starting a reseller web hosting business any time soon, then you should also know about the difficulties in this business. You will always face some challenges while starting any business.
But the success lies in overcoming those challenges. Despite the critical situations, there are many advantages of the reseller hosting business. Without further discussion, let’s jump into the challenges –
A Server Down Scenario:
This type of scenario can undeniably be a nightmare for reseller hosting providers. You will have to deal with back-to-back irritating calls from clients demanding updates for server down issues. This is quite natural, as to your customers you are the web host.
If you face such a scenario, take care of it professionally with patience and avoiding over-committing. Let your customers know about the progress as soon as you have any updates and get over the issue. To keep such instances minimal, it is recommended to go for the hosting resellers offering 99.9% uptime assurance.
No matter you are running a premium or cheap reseller hosting provider, your service should be accurate.
Receiving multiple account request simultaneously:
To run a successful business, it is always recommended to upgrade your resources in a planned and systematic manner, and reseller hosting is no different. As a hosting business owner, you try your level best to keep the existing clients satisfied and look for marketing strategies to get new clients.
You invest money, time, and effort in marketing strategies. In order to grow your business and make it fruitful, resources need to be prepared according to your research. The numbers of websites and blogs being launched can be suddenly increased if an unexpected situation like the worldwide pandemic Covid-19 occurs. Make sure you are prepared for something like this.
If you don’t have enough resources, you may have to deny the opportunity. You may also go for a sudden update but that will cost an amount of money that was out of your plan. Therefore, keep your mind and goal set to deal with unexpected events. It will keep you prepared for sudden costs and won’t disrupt additional expenses that you have planned.
Sudden requests from clients requesting more resources:
Well, this issue is quite natural and common. When a post gets viral on social media platforms, it can require more resources for having exceptional traffic. As a wise hosting reseller, it is your profound duty to keep additional bandwidth or disk space in reserve to meet the increasing demand for resources from an existing client.
Keeping their demands in mind, you can moderately increase the resources while allocating what is reserved. It can become a problem if requests from multiple clients asking for increasing resources at once.
As a result, you need to be always prepared in such situations and seamlessly add resources from time to time avoiding downtimes. In this case, regular backups can be a very good option to follow.
Adequate Client Support:
You may be a reputed brand offering excellent features in the reseller hosting industry. Imagine one of your clients faced a glitch and contacted customer support. You will lose all the good reputation if the client experienced disappointing customer support.
Despite all those good features, one bad customer support will be enough to ruin your brand image. With that being said, some hosting resellers do not take this issue as seriously as they should. New hosting resellers often have trouble with losses for poor customer support.
A mutual agreement regarding response time should be notified to your clients. Even better, if you can offer constant support 24/7 to solve their problems.
To Conclude:
In summary, starting a reseller hosting business can be lucrative especially if you are into web hosting, developing, or networking for several years and you are aware of the ins and outs of this business. While a lot has been said about the benefits, you should also acknowledge the challenges and prepare yourself accordingly.
Remember, it won’t take much to ruin your brand’s image in the unforgiving business industry. However, taking care of the above challenges and keeping a professional approach will certainly come in handy. We wish all the best to the initiatives that are planning for the reseller hosting business.
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